Take Your Office Home. Sell. Work together. Be More Productive.

Hostcomm’s cloud software enables your business to communicate, collaborate and engage customers from anywhere.

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Hostcomm’s Platform

Omnichannel Contact Centre

Omnichannel Contact Centre

Our award-winning solution includes Web RTC. No need to provision or download a softphone, the move to home can be much quicker. Our omnichannel unified customer journey enables much more efficient customer service.

Remote Visual Assistance

Remote Visual Assistance

Your customer service team needs to reduce field visits. Our remote visual assistance software uses video to help resolve customer service requests, allowing them to show their problems in real time through their smartphone camera.

AI Voicebot Assistant

AI Voicebot Assistant

Automatically resolve up to 85% of your phone enquiries, freeing your staff to handle higher value tasks. By leveraging its Google Cloud Partner relationship Hostcomm can help you exploit the latest AI technology in customer service.

Outbound Sales

Outbound Sales

Our hosted dialer will enable your agents to spend their time talking not dialing. It is Web RTC enabled to make it easier to dial from any PC and has more than 14,000 deployments in over 100 countries around the world.

Chatbot

Chatbot

With tighter financial and personnel resources, a chatbot enables you to automate much of your customer service and sales, ensuring new opportunities can grasped and existing customers serviced to the highest standard.

Work from Anywhere

Work from Anywhere

Get a complete suite of social collaboration and communication tools in one unified package, featuring telephony, video conferencing, CRM, multi-channel contact centre, internal collaboration, task and project management.

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Accreditations

PCI DSS Certified, TPS Telephone Preference Service, ICOCSA Supplier Member, Cyber Essentials