As the world transitions to zero carbon energy systems there is currently a huge shortfall in installation resource, basically demand is outstripping supply. This sector is therefore less concerned about marketing and more focussed on productivity, time saving and reducing the learning curve of their staff. In so doing they strive to eradicate bottlenecks in their lead-to-cash processes caused by travelling, administration and a lack of trained installers.
The digitalisation of processes within an organisation's lead to cash flow enable it to complete and invoice for projects much more quickly so they can move on to the next project. It means that they can become more productive, the same staff can do more during any given day. In the energy sector there are a few such processes which we have listed opposite, these can be performed with remote visual experience (RVX) instead of having to travel to site:
Read this case study to understand how Clever Energy uses Hostcomm remote visual assistance to perform surveys, sales consultations and support instead of having to travel to the customers location. By conducting these tasks remotely a saving of around £100 per task is achieved due to the cost of travelling and amount of time that is needed.
