AI agent platform for customer service.
Manage your team of AI agents from this easy to use platform.
Automate your customer support on voice, email and chat.
Infinite AI Power, intuitively managed.
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Provide fast, multi-lingual support globally.
Deliver instant, multilingual AI support to customers worldwide with automated responses across all channels, such as voice, email chat and messaging.
Eradicate queues with a voice agent.
AI voice agents operate 24/7, handling 15 times more inquiries than human agents while maintaining consistent service quality.
Cost reduction
Reduce operational costs by 65-75% compared to human agents, while achieving a 90% first-contact resolution rate for common inquiries.
Capacity in peak times
AI voice agents automatically scale to handle unexpected surge periods, eliminating call queues during peak times.
Engage clients on their chosen platform
Seamlessly step up from a voice call to video for quick resolutions that would otherwise be time consuming.
No-app WebRTC clients for phones & desktop
Call a helpful voice agent 24/7 using a simple web browser, no application download is required.
The same service on voice, email & chat 24/7
Ensure consistency and accuracy so that your clients will learn to trust on your automated systems instead of queueing for a person..
A service that knows your customers.
Before the first word is spoken, your AI agent understands each caller's complete history, preferences, and needs.
Every customer interaction starts with intelligence - from past purchases to service history, your AI agent is already informed and ready to help.
Like your best service representative, AI agents instantly recognize callers and personalise interactions using real-time business data.
Fuel your AI with real-time business data.
Leverage cutting-edge graph memory to enable your AI with long-term memory and advanced personalisation, delivering more accurate and tailored responses.
Session to session memory.
While regular AI agents can feel repetitive, this one remembers you for a more personalised experience.
CallerID and email recognition.
AI agents with graph memory instantly access caller profiles, just like a skilled receptionist.
Our Core values
We guarantee you to revenue growth within month
Easy to use
Our intuitive interface strips away complexity. No training manuals needed and there is nothing to install.
Reliable
Engineered for continuous uptime and crystal-clear connections, our platform maintains robust performance.
Transformational
Growth, improved customer service and cost reduction through innovation.
What they say about Hostcomm
We guarantee you to revenue growth within month
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."
Paul Butland
Shelter (Homeless charity)
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
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"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around £100 so we are saving around £150,000 each year”
Daniel Atkins
Survey Team (Energy system installations)
Get Started
Analytics and Reporting
Start your transformation today.
Get in touch today for an in-depth discussion about your options.
