Connect with Us
Reach out and connect with the team. Whether you have questions, feedback, or partnership inquiries, we're here.
How can
we help you?
we help you?
Office hours:
Mon-Fri - 09:00 - 17:30
0808 168 4400
Sales email
sales@hostcomm.co.uk
Address
The Old Convent, 8 Broad Street, Ottery St Mary, Devon EX11 1BZ.
Technical support tickets
helpdesk@hostcomm.co.uk
General enquiries:
Have a question or want to learn more about how Hostcomm can help your business grow? We'd love to hear from you!
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Frequently Asked Question
Haven’t found what you’re looking for?
How long has Hostcomm been around?
Hostcomm has been trading for around 15 years, it started as a provider of hosted telephony services and now offers a range range of services such as cloud contact centres, remote visual assistance and AI agents.
What are Hostcomm's USPs?
- Experience with contact centre technology.
- Competent technical staff and reliable support services.
- Innovative use of AI technology.
- Based in the UK region (UK GDPR compliant).
- Competent technical staff and reliable support services.
- Innovative use of AI technology.
- Based in the UK region (UK GDPR compliant).
How is Hostcomm using AI?
It is used in its contact centre service mainly for automation and analytics purposes. Its remote visual assistance service also uses AI for visual recognition and searching.
How does Hostcomm reduce perceived risk for new customers?
Hostcomm offers free trials for each of its services which also gives new customers the chance to experience our support service and onboarding process prior to commitment. You will also have the opportunity to discuss our service with reference customers to obtain confirmation. Hostcomm aims to inspire loyalty with excellent support rather than locking customers into long term contracts.
How robust is Hostcomm's data security?
Hostcomm processes and stores customer data in its AWS network and servers, which are located in the UK. Data is encrypted in transit and at rest. Hostcomm is a Level 1 PCI DSS service provider which confirms its competence in security at the highest level. The PCI DSS obligations are adopted throughout Hostcomm's network, not only in the card data secure zone.