Communify Pricing

Pricing for advanced AI phone system.

OnSight standard
£24.00

All features package for light/occasional use.

100 minutes (then $0.24 pm)
All features enabled by default.
Admin console for session media.
5Gb Session media storage.
Basic chat and email support.
OnSight Business
£45.00

Best value for everyday business use with no time limits.

Unlimited session minutes.
All features enabled by default.
Admin console for session media
10Gb Session media storage.
Priority email technical support.
OnSight Enterprise
Custom pricing

Flexible package for large usage commitments.

All features from the business plan.
Dedicated account manager
High priority support.
Custom branding.
API & SSO integration
All-inclusive
From £60.00

Fixed, predictable monthly billing.

Unlimited UK landline and mobile calls.
Based on a mobile / uk landline split of 60:40.
Phone lines & 1 UK number included.
Full telephone & ticket support.
Single consolidated billing.
Metered billing.
From £10

Pay-as-you-go billing.

PAYG billing at £0.03 Mobile and £0.01 UK / pm
Prepay & postpay billing.
Phone lines & 1 UK number included.
Full telephone & ticket support.
24/7 top up service.
Enterprise
POA

Larger teams of agents.

Prepay, postpay or bundled pricing.
Custom SLAs with guaranteed response times
Integration with enterprise CRM systems
High availability architecture (99.999% uptime)
Monthly reviews with key contacts
AI voice agent
£59.00

AI agent that talks to you via SIP & WebRTC

Agent management platform.
Metered calls - inbound £0.04 pm outbound £0.01-0.03
Hostcomm telephone & ticket support
Account manager support.
SIP trunk, numbers, outbound.
AI email agent
£39.00

AI agent that can handle Outlook and Gmail responses.

AI agent management platform
Knowledge store - 5Gb pm
Metered LLM processing £0.035 / 750 words.
Hostcomm telephone & ticket support
Account manager support
AI chat agent
£29.00

Website & social chat agent

AI agent management platform.
Knowledge store - 5Gb pm
Metered LLM processing £0.035 / 750 words.
Hostcomm telephone and ticket support.
Account manager support
Communify business
£14.99

Main package for business users.

Unlimited UK landline and mobile calls included
DID phone number included.
Telephone & email support.
Number porting service
No handset or soft phone required.
Communify business AI
£59.00

AI Voice agent extension.

Voice agent extension.
Can be added to groups similar to an IVR or queue.
Phone number included.
Usage charges apply (AI tokens & Transcription)
Remembers callers.
Communify Enterprise
£POA

Flexible, larger requirements.

Larger deployments and clustered systems for 99.999 uptime.
Dedicated servers with firewall policy to suit.
Account manager & technical contact.
Flexible support coverage.
Bespoke data storage.
What you get: 
WebRTC client for voice, chat & video - PC and smartphone.
Call recording with AWS S3 storage.
IVRs, queues and skills routing
Admin console for extension management, reports, numbers, real time action.
Busy lamp field showing extension states real time.
Queue call-back, position retained.
Conference calling - ad-hoc and conf room.
PBX extension features - voicemail, call divert, forward, transfer, find me/follow me, callerID - over 100 features.
Phone directory.
Contact centre features.
SIP trunk - for use with AI Agent.
Transfer modes incl. hotkey
Video calling.
Call monitoring & silent whisper.
AWS server technology with custom firewall rules.
Telecom ancillary services - numbers, lines, porting, handsets.
AI Voice Agents - extra costs.
AI call transcription & analytics - additional charges.
Predictive dialler - extra costs  
OnSight video integration  
Server only (BYO VoIP carrier) 
High availability clustered systems with 99.99% uptime.
Business
Business-AI
Enterprise

What our clients say:

Shelter homeless charity premises in London
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."

Paul Butland
Shelter (Homeless charity)
Ongo housing image of HQ
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
An image of A James Frew van being loaded by a maintenance engineer
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
inspired outsourcing press image
"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
windmills with Utility aid logo
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
two engineers installing a domestic heating system form Clever Energy
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)

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