Agent-assisted payments
PCI DSS compliant phone payments with agent assistance.
Secure payments with live agent support
Keep agents connected throughout the entire payment process, providing guidance, support and intervention when needed.
Card security wherever your agents are.
By screening your agents from card data you can grow homeworker and offshore teams with confidence.
Capture payment opportunities instantly.
Streamlined payment flow reduces customer friction while maintaining security.
CX improvements
Improve customer satisfaction with faster, more secure payment processing
Reliability and quality
Built on high availability AWS servers in a PCI DSS secure zone.
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Easy set up with our ready-made providers.
Add your preferred card payment provider easily by exchanging API details..
Add your provider to our list
Our in-house, UK developers can add your payment provider easily in a few hours.
Cost reduction
Payment IVRs reduce the cost of processing payments considerably .
Frequently Asked Question
Haven’t found what you’re looking for?
What is an Agent assisted payment system?
Is my card data secure when using the system?
Can I make payments outside business hours?
How do my customers use it?
Does it use AI?
Our Core values
We guarantee you to revenue growth within month
Easy to use
Our intuitive interface strips away complexity. No training manuals needed and there is nothing to install.
Reliable
Engineered for continuous uptime and crystal-clear connections, our platform maintains robust performance.
Transformational
Growth, improved customer service and cost reduction through innovation.
Our customers say this:
Customer testimonials.
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."
Paul Butland
Shelter (Homeless charity)
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
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"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)
Get Started
Analytics and Reporting
Start your transformation today.
Get in touch today for an in-depth discussion about your options.
