Cloud contact centre
Inbound, outbound, human and AI - we've got you covered.
Humans and AI, united on one platform
Yes, you can access your financial data from any device with an internet connection.
Provide instant support globally
Share instant, muti-modal support worldwide, through any smartphone - no app download needed.
24/7 Support - always there when needed.
Our single platform lets you deliver seamless service on every channel, helping you grow your capabilities and serve customers whenever and wherever they need you.
Cost reduction
AI agents cost 80% less to complete a customer enquiry.
Capacity in peak times
One AI agent can handle may customers at once.
Resolve issues instantly with visual support.
Seamlessly step up from a voice call to video for quick resolutions that would otherwise be time consuming.
Seamless One-Click Video Transition
Show your customers how to resolve quickly and without fuss, so they are able to resolve next time.
Ensure compliance and safety
Recording the session data, it can be used for training, compliance purposes and disuptes.
A service that knows your customers.
The combination of AI and human expertise provides objective assessments by comparing visual data against similar cases, while maintaining expert judgment.
Smart measurements and object recognition eliminate manual data entry while automatically generating standardized documentation of all findings.
The combination of AI and human expertise provides objective assessments by comparing visual data against similar cases, while maintaining expert judgment.
Our Core values
We guarantee you to revenue growth within month
Easy to use
Our intuitive interface strips away complexity. No training manuals needed and there is nothing to install.
Reliable
Engineered for continuous uptime and crystal-clear connections, our platform maintains robust performance.
Transformational
Growth, improved customer service and cost reduction through innovation.
What they say about Hostcomm
We guarantee you to revenue growth within month
"Hostcomm has been so helpful and its team listened to our needs right from the start. Setting up Hosted Predictive Dialler has been a hassle-free and stress-free experience, free from software or licenses, easy to use and simple."
Paul Butland
Shelter (Homeless charity)
"Hostcomm remote visual assistance has reduced time to fix issues and reduced call outs for initial assessments. Overall, it has reduced costs to the business and help to reduce the amount of time our vehicles are on the road therefore reducing our carbon footprint."
Daniel Hart
Social Housing maintenance manager (Property Services)
"RVX is predominantly used for initial assessments of maintenance issues and to expedite resolution of customer queries. We anticipate saving approximately £50,000 in the first year, with expectations of reaching £100,000 in savings as our team fully embraces RVX.”
Gordon Mac
Operations Manager (Property services)
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"When you speak to Hostcomm - they identify the issue properly. It’s reassuring to know that my problem is important to them. They'll immediately speak to a data centre, whatever's necessary - to get an answer on the same call. They take ownership. We receive first class support from both the technical team and sales."
Richard Ryan
Call Centre Manager
“The software saves our customers money and since we started using it, I would estimate we have saved a combined £70,000. We use the software to help our customers identify opportunities to reduce their energy consumption and solve metering issues.”
Ruaire Glackin
Head of Net Zero and Energy Management
“Hostcomm’s OnSight service allows us replace around 100 site visits each month with a remote visual survey, each visit costs us around $150 so we are saving around $200,000 each year”
Daniel Atkins
Survey Team (Energy system installations)
Get Started
Analytics and Reporting
Start your transformation today.
Get in touch today for an in-depth discussion about your options.
